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要克服两大挑战，具备六大成功因素。 |
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从领导开始，咬定质量不放松；到每个员工，品质改善无止境。 |
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丰田模式的背后，是强大的人力体系；人力体系的背后，是依靠团队解决问题的企业文化。 |
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皮克斯的布拉德·伯德毕生致力于培养创造力。在一次专访中，这位因两部动画片获奥斯卡奖的导演谈到了他如何推动动画设计团队走出他们的舒适区、如何鼓励不同意见以及如何营造士气。 |
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The process of a company looking outside for innovation has been termed “open innovation.” Marketplace shifts — including new technology and a broader distribution of know-how — are lending themselves to the approach. |
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Bresman and Ancona’s book provides a toolkit for firms looking to create their own innovative X-teams. It outlines three elements – external activity, extreme execution and flexible phases – which form the principles by which X-teams guide themselves. |
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Companies need to identify and validate actual examples that have been shown to produce results. These ‘templates’ or benchmarks of best practices should then be copied with minimal if any modifications or adaptations, at least in the initial phase of the knowledge transfer. |
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Why are some employees adept at getting information while others struggle? |
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新法环境下的劳动力管理，将不再是简单的人事管理或是减低成本，而是现代企业科学管理的重要组成部分。 |
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如果说管理的一般法则是科学，那么对细节的管理就是艺术，企业处理细节的能力就形成企业管理的能力。 |
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Most innovative ideas come during “flashes of insight”. “Things literally come together in your mind,” Duggan, associate professor of management at Columbia Business School, said Modern science now tells us how these flashes of insight happen. By understanding that, we can understand how it works and how you can do it better. |
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审计员可以通过考察高管言行寻觅企业欺诈的蛛丝马迹。 |
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把企业自身全部信息向所有参与者公开，以使大家能共同完善整条供应链的运作。 |
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Supply-chain managers used to have one main job: purchasing stuff cheaply. They need a whole new skill set now. |
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When deciding which captive-center strategy to pursue, managers should ask themselves two questions: Is the move offshore aimed at growth or cost savings? And is the offshore market developed or underdeveloped? |
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管理大师哈默（Michael Hammer，企业再造之父）以百事在墨西哥的分公司Gamesa-Quaker、前进保险、沃尔玛等公司的经历说明，通过变革运营流程以及实施运营创新，企业可以将令人刮目相看的运营特征转变为各种形式的差异化竞争优势和战略优势。 |
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高风险的激烈性创新是利润的主要来源，激烈性创新的重点是流程创新。 |
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当任何人隐藏的艺术天分被激活以后，无论他从事何种工作，都会变成一个善于创造、孜孜不倦、大胆、自我表现力很强的人。 |
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为什么办公外包会有如此大的魅力？其独特之处在哪里？ |
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我们提供这种灵活方式，客户不浪费任何时间，“马上开展业务”，从第一天起就专注于核心业务。 |
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